Monitoring - We are monitoring an issue that began on June 6 at 10:00am ET causing data processing delays in our EU1 data center. New sessions are appearing normally, but analytics for recent sessions and data sent from Fullstory to connected warehouses may be delayed.
A fix has been implemented today and we are monitoring the system's recovery. We will provide another update as soon as possible.
Jun 08, 2026 - 13:15 EDT
Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.
NA1 Data Center
Operational
Data Capture - Web
Operational
Data Capture - Native Mobile
Operational
API
Operational
Fullstory Web Application
Operational
Webhooks & Alerts
Operational
Anywhere: Warehouse
Operational
Guides and Surveys
Operational
StoryAI
Operational
Workforce
Operational
EU1 Data Center
Degraded Performance
Data Capture - Web
Operational
Data Capture - Native Mobile
Operational
API
Operational
Fullstory Web Application
Degraded Performance
Webhooks & Alerts
Operational
Anywhere: Warehouse
Degraded Performance
Guides and Surveys
Operational
StoryAI
Operational
Workforce
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 8, 2026
Unresolved incident: Delayed Session Processing - EU1 Data Center.
Completed -
The scheduled maintenance has been completed.
Jun 3, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 19:00 EDT
Scheduled -
Fullstory will be conducting scheduled maintenance on June 3rd, 2026 at 7:00 PM EDT through 9:00 PM EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance
If you are experiencing any issues past June 3rd, 2026 at 9:00 PM EDT, please email us at support@fullstory.com.
May 26, 13:53 EDT
Completed -
The scheduled maintenance has been completed.
May 27, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 EDT
Scheduled -
Fullstory will be conducting scheduled maintenance on Wednesday, May 27 2026, between 7:00 PM EDT through 9:00 PM EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com.
May 22, 12:03 EDT