Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.
Fullstory will be conducting scheduled maintenance for our EU data center on Thursday, January 16th between 7:00 PM EDT through 8:00 PM EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 8:30 PM EDT, please email us at support@fullstory.com. Posted on
Jan 09, 2025 - 13:28 EST
Fullstory will be conducting scheduled maintenance for our NA data center on Wednesday, January 22nd between 7:00 PM EST through 9:00 PM EST. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 9:30 PM EST, please email us at support@fullstory.com. Posted on
Jan 14, 2025 - 16:30 EST
Resolved -
From 10:15 - 10:35am EST today, we identified an issue with logging in to the Fullstory application. This issue has since been resolved and access to Fullstory has been restored. As a result of this issue, there is a slight delay in session processing that will be caught up within 30 - 60 minutes following the resolution.
Jan 8, 10:35 EST