FullStory Status

All Systems Operational

About This Site

Welcome to FullStory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Recording Operational

Web Application Operational

3rd party APIs & Integrations Operational

Stripe API Operational

Google Cloud Platform Operational

Google Cloud Platform Google Cloud Bigtable Operational

Google Cloud Platform Google App Engine Operational

Google Cloud Platform Google Cloud Datastore Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Google Cloud Storage Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Cloud DNS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

Elevated Recording Errors

Resolved - We identified elevated errors which may have impacted recording for some sessions that occurred between 2:35pm EDT and 3:07pm EDT on October 22nd. This issue has now been resolved.
Oct 22, 14:30 EDT

Oct 21, 2021

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 21, 22:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 EDT

Scheduled - FullStory will be conducting scheduled maintenance on Thursday, October 21st between 7:00 PM EDT through 9:00 PM EDT. Customers may experience partial search unavailability and indexing delays during the period of planned maintenance.

If you are experiencing any issues past 9:30 PM EDT, please email us at support@fullstory.com.
Oct 14, 13:16 EDT

Oct 20, 2021

Delayed indexing & search results for some orgs

Resolved - On October 20th, between 3am EDT and 5:30am EDT, FullStory experienced an issue that was causing delayed session data indexing & search results for some FullStory customers. This has since been resolved. If you continue to see issues, please write to us at support@fullstory.com.
Oct 20, 03:00 EDT

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.