FullStory Status

All Systems Operational

About This Site

Welcome to FullStory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Recording Operational

Web Application Operational

3rd party APIs & Integrations Operational

Stripe API Operational

Google Cloud Platform Operational

Google Cloud Platform Google Cloud Bigtable Operational

Google Cloud Platform Google App Engine Operational

Google Cloud Platform Google Cloud Datastore Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Google Cloud Storage Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Cloud DNS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Aug 3, 19:00-21:00 EDT

FullStory will be conducting scheduled maintenance on Tuesday, August 3rd between 7:00 PM EST through 9:00 PM EST. Customers may experience partial search unavailability and indexing delays during the period of planned maintenance.

If you are experiencing any issues past 9:30 PM EST, please email us at support@fullstory.com.
Posted on Jul 26, 15:09 EDT

Past Incidents

Jul 28, 2021

No incidents reported today.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

Delayed Indexing

Resolved - Session indexing has returned to normal and things have returned to normal.
Jul 16, 14:28 EDT

Update - Session indexing continues to process and is catching up to current sessions but is taking a little longer than we initially anticipated. We'll continue posting updates here as we have them.
Jul 16, 12:47 EDT

Monitoring - We have identified the root cause of the indexing delay and we have a fix applied to production. There continues to be a delay in indexing, but we expect this to subside in a couple of hours. We'll continue to monitor the indexing queue and post updates if anything changes.
Jul 16, 09:44 EDT

Investigating - Around 2:08 AM Eastern (06:08 UTC) we began experiencing delays in indexing and search results for some orgs. We are working towards fixing the root cause and expect indexing should return to normal within a few hours.
Jul 16, 08:49 EDT

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.