Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.
Fullstory will be conducting scheduled maintenance on August 26, 2026 from 7:00 PM to 9:00 PM (EDT). Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 9:30 PM (EDT), please email us at support@fullstory.com. Posted on
Aug 05, 2026 - 21:54 EDT
Resolved -
From 7:58pm UTC on the 6th of August, users in NA1 & EU1 organisations with Guides & Surveys enabled were unable to create or edit tours and smart tips. There was also some disruption of end-user content delivery, though this was mitigated by edge caching serving cached content.
The issue was resolved by 8:30am UTC on the 7th of August.
Aug 6, 15:00 EDT