All Systems Operational

About This Site

Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Data Capture Operational
Web Capture Operational
Native Mobile Capture Operational
API Operational
Fullstory Web Application Operational
Webhooks & Alerts Operational
Destinations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Jul 17, 2025 19:00-23:00 EDT

Fullstory will be conducting scheduled maintenance on July 17th, 2025, between 7:00 PM EST/EDT through 11:00 PM EST/EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.

If you are experiencing any issues past 11:30 PM EST/EDT, please email us at support@fullstory.com.
Posted on Jul 11, 2025 - 11:46 EDT
Jul 14, 2025
Delays or failure to load Fullstory (NA1 Data Center)
Resolved - We've seen a decrease in errors and Fullstory objects should be returning to normal behavior. We do not expect any further impacts in the coming hours or days and will make changes to prevent these errors from causing such performance impacts in the future.
Jul 14, 10:37 EDT
Investigating - Yesterday at 10:00pm EDT, we began experiencing an elevated error rate displaying data in app for a subset of orgs (NA1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Configured alerts may be delayed. Data capture is not affected.

We are actively investigating the issue and will update this status as soon as we know more.
Jul 14, 08:51 EDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 19:00 EDT
Scheduled - Fullstory will be conducting scheduled maintenance on Wednesday, July 9th, 2025, between 7:00 PM EDT through 11:00 PM EDT. Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.

If you are experiencing any issues past 11:30 PM EDT, please email us at support@fullstory.com.
Jul 1, 13:11 EDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

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