Fullstory Status

All Systems Operational

About This Site

Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

NA1 Data Center Operational

Data Capture - Web Operational

Data Capture - Native Mobile Operational

API Operational

Fullstory Web Application Operational

Webhooks & Alerts Operational

Anywhere: Warehouse Operational

Guides and Surveys Operational

StoryAI Operational

Workforce Operational

EU1 Data Center Operational

Data Capture - Web Operational

Data Capture - Native Mobile Operational

API Operational

Fullstory Web Application Operational

Webhooks & Alerts Operational

Anywhere: Warehouse Operational

Guides and Surveys Operational

StoryAI Operational

Workforce Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Google outage degrading some StoryAI features

Resolved - This incident has been resolved
Jul 16, 18:41 EDT

Investigating - The model behind the StoryAI features that are directly embedded within Dashboards, Segments, and Session Replay are seeing degraded availability due to a Google outage. We are working closely with their team to resolve this issue. Other AI features within Fullstory are not impacted at this time.
Jul 16, 16:38 EDT

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

[Resolved] Incorrect filter values on default metrics, NA1 Data Center

Resolved - Between July 6, 2026 at 8:47 AM EDT and July 7, 2026 at 12:00 PM EDT, incorrect filter configurations were intermittently applied to the default canned metrics (Users Today, Sessions Today, Error Rate, and Avg Page Load Time), which could have caused them to display unexpected filter values or report zero results due to no matching data.

If you have any questions or are experiencing any continued issues with canned metrics, please reach out to support@fullstory.com.
Jul 6, 08:30 EDT

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.