FullStory Status

All Systems Operational

About This Site

Welcome to FullStory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Data Capture Operational

Web Application Operational

3rd party APIs & Integrations Operational

Stripe API Operational

Google Cloud Platform Operational

Google Cloud Platform Google Cloud Bigtable Operational

Google Cloud Platform Google App Engine Operational

Google Cloud Platform Google Cloud Datastore Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Google Cloud Storage Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Cloud DNS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jun 29, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 19:00 EDT

Scheduled - FullStory will be conducting scheduled maintenance on Wednesday, June 29 between 7:00 PM EDT through 10:00 PM EDT. Customers may experience partial search unavailability and indexing delays during the period of planned maintenance.

If you are experiencing any issues past 10:30 PM EDT, please email us at support@fullstory.com.
Jun 22, 18:08 EDT

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

Delayed session processing

Resolved - Session capture and indexing have stabilized and this incident is now resolved. If you continue to experience any issues, please reach out to support@fullstory.com.
Jun 22, 15:46 EDT

Update - Performance is operational but we are still monitoring closely to ensure there are no remaining issues.
Jun 22, 14:11 EDT

Update - We are continuing to monitor this issue for any further session capture and indexing delays.
Jun 22, 11:06 EDT

Update - We are continuing to monitor this issue throughout the remainder of today and will provide another update by 11:00am ET tomorrow (6/22).
Jun 21, 17:50 EDT

Monitoring - We have implemented a fix but will continue to monitor for any continued session capture and indexing delays.
Jun 21, 14:07 EDT

Identified - We've identified the cause for delays in session capture and indexing and are working to resolve.
Jun 21, 13:41 EDT

Investigating - We are currently experiencing delays in session capture and indexing. New sessions may not appear until several minutes later. We are investigating the issue.
Jun 21, 11:22 EDT

Jun 21, 2022

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.