Welcome to FullStory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.
Data Capture
Operational
Web Application
Operational
3rd party APIs & Integrations
Operational
Stripe API
Operational
Google Cloud Platform
Operational
Google Cloud Platform Google Cloud Bigtable
Operational
Google Cloud Platform Google App Engine
Operational
Google Cloud Platform Google Cloud Datastore
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Cloud DNS
Operational
Completed -
The scheduled maintenance has been completed.
Jun 29, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 19:00 EDT
Scheduled -
FullStory will be conducting scheduled maintenance on Wednesday, June 29 between 7:00 PM EDT through 10:00 PM EDT. Customers may experience partial search unavailability and indexing delays during the period of planned maintenance.
If you are experiencing any issues past 10:30 PM EDT, please email us at support@fullstory.com.
Jun 22, 18:08 EDT
Resolved -
Session capture and indexing have stabilized and this incident is now resolved. If you continue to experience any issues, please reach out to support@fullstory.com.
Jun 22, 15:46 EDT
Update -
Performance is operational but we are still monitoring closely to ensure there are no remaining issues.
Jun 22, 14:11 EDT
Update -
We are continuing to monitor this issue for any further session capture and indexing delays.
Jun 22, 11:06 EDT
Update -
We are continuing to monitor this issue throughout the remainder of today and will provide another update by 11:00am ET tomorrow (6/22).
Jun 21, 17:50 EDT
Monitoring -
We have implemented a fix but will continue to monitor for any continued session capture and indexing delays.
Jun 21, 14:07 EDT
Identified -
We've identified the cause for delays in session capture and indexing and are working to resolve.
Jun 21, 13:41 EDT
Investigating -
We are currently experiencing delays in session capture and indexing. New sessions may not appear until several minutes later. We are investigating the issue.
Jun 21, 11:22 EDT