Fullstory Status

All Systems Operational

About This Site

Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

NA1 Data Center Operational

Data Capture - Web Operational

Data Capture - Native Mobile Operational

API Operational

Fullstory Web Application Operational

Webhooks & Alerts Operational

Anywhere: Warehouse Operational

Guides and Surveys Operational

StoryAI Operational

Workforce Operational

EU1 Data Center Operational

Data Capture - Web Operational

Data Capture - Native Mobile Operational

API Operational

Fullstory Web Application Operational

Webhooks & Alerts Operational

Anywhere: Warehouse Operational

Guides and Surveys Operational

StoryAI Operational

Workforce Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 11, 2026

No incidents reported today.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

[Resolved] Incorrect filter values on default metrics, NA1 Data Center

Resolved - Between July 6, 2026 at 8:47 AM EDT and July 7, 2026 at 12:00 PM EDT, incorrect filter configurations were intermittently applied to the default canned metrics (Users Today, Sessions Today, Error Rate, and Avg Page Load Time), which could have caused them to display unexpected filter values or report zero results due to no matching data.

If you have any questions or are experiencing any continued issues with canned metrics, please reach out to support@fullstory.com.
Jul 6, 08:30 EDT

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

Scheduled Maintenance (NA1 Data Center)

Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 17:35 EDT

Scheduled - Fullstory will be conducting scheduled maintenance from July 1st, 2026 at 11:00 PM EDT to July 2nd, 2026 at 12:00 AM EDT. Customers with accounts in our NA1 Data Center may experience partial search, API, webhook, or alerts unavailability, potential indexing delays, or potential delays in Anywhere: Warehouse data export during the period of planned maintenance.

If you are experiencing any issues past 12:00 AM EDT on July 2nd, please email us at support@fullstory.com.
Jun 24, 16:00 EDT

Jul 1, 2026

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.