Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.
Fullstory will be conducting scheduled maintenance on August 26, 2026 from 7:00 PM to 9:00 PM (EDT). Customers may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 9:30 PM (EDT), please email us at support@fullstory.com. Posted on
Aug 05, 2026 - 21:54 EDT
Fullstory will be conducting scheduled maintenance on August 27, 2026 from 7:00PM to 9:00PM (EDT). Customers with accounts in our EU1 Data Center may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 9:30PM (EDT), please email us at support@fullstory.com. Posted on
Aug 11, 2026 - 16:24 EDT
Fullstory will be conducting scheduled maintenance on August 28, 2026 from 7:00PM to 9:00PM (EDT). Customers with accounts in our EU1 Data Center may experience partial search and API unavailability as well as potential indexing delays during the period of planned maintenance.
If you are experiencing any issues past 9:30PM (EDT), please email us at support@fullstory.com. Posted on
Aug 11, 2026 - 16:32 EDT
Resolved -
From 7:58pm UTC on the 6th of August, users in NA1 & EU1 organisations with Guides & Surveys enabled were unable to create or edit tours and smart tips. There was also some disruption of end-user content delivery, though this was mitigated by edge caching serving cached content.
The issue was resolved by 8:30am UTC on the 7th of August.
Aug 6, 15:00 EDT