Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.
Resolved -
Search results and display times have now returned to expected levels.
Aug 27, 11:55 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 27, 05:40 EDT
Investigating -
We are still experiencing an elevated error rate displaying data .
We are actively investigating the issue and will update this status as soon as we know more.
Aug 27, 05:06 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 27, 04:49 EDT
Investigating -
As of approximately 7am UTC, we are experiencing an elevated error rate displaying data in app for a subset of orgs (EU1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Data capture is not affected.
We are actively investigating the issue and will update this status as soon as we know more.
Aug 27, 04:38 EDT