FullStory Sessions Not Loading

Incident Report for Fullstory

Resolved

This issue has been resolved. You can now playback FullStory sessions again with the FullStory app.

If you continue to experience issues, please contact support@fullstory.com.
Posted Dec 12, 2017 - 11:18 EST

Investigating

We're investigating an issue with FullStory sessions within the FullStory app at playback time. During playback, the FullStory session is not loading.

To be clear, this doesn't affect recording or the end user experience on the sites of FullStory customers.
Posted Dec 12, 2017 - 11:04 EST