Elevated Search & Indexing Errors

Incident Report for Fullstory

Resolved

This incident has been resolved.

Posted May 05, 2017 - 13:58 EDT

Investigating

Incident resolved. All searches should be working normally again.

Posted May 05, 2017 - 12:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2017 - 10:18 EDT

Investigating

We are experiencing an elevated error rate for searches and session indexing. Users may receive errors while attempting to load session lists (e.g. "Failed to load user list.") and new sessions may take longer than normal to appear.

Posted May 05, 2017 - 09:51 EDT