This incident has been resolved.

The affected nodes appear to be back in a healthy state, and we are monitoring to ensure that the customer impact has subsided.

We have isolated the issue to a small set of infrastructure nodes, and are now focusing on bringing these nodes back to a healthy state.

We’ve identified an issue with our backend infrastructure that powers OmniSearch and the session playlist. Some customers may be unable to load their session playlist or perform searches. We are continuing to troubleshoot.

We are investigating problems with Search within the FullStory web application.