All activity is back to normal and the incident is resolved. If you're still having trouble please reach out to support@fullstory.com and we'll be glad to help.

We have implemented a fix for the prior turbulence and are continuing to monitor performance of the application.

We have identified the root cause of the turbulence and are currently working on a fix. We will continue to monitor performance and work towards a speedy resolution.

We are experiencing an elevated error rate for searches and session indexing. Users may receive errors while attempting to load session lists (e.g. "Failed to load user list.") and new sessions may take longer than normal to appear.