Website & Recording outage

Incident Report for Fullstory

Resolved

This incident has been resolved.

Posted Jul 17, 2018 - 16:20 EDT

Monitoring

Recording and the website appear to be up and functioning again; we will continue to monitor.

Posted Jul 17, 2018 - 15:56 EDT

Update

We are continuing to investigate this issue.

Posted Jul 17, 2018 - 15:32 EDT

Investigating

We are currently investigating reports of a widespread Google Cloud infrastructure outage which is affecting the FullStory website and recording servers.

Posted Jul 17, 2018 - 15:27 EDT

This incident affected: Data Capture (Web Capture) and FullStory Web Application.