Elevated search errors

Incident Report for Fullstory

Resolved

This issue is now resolved and all operations are back to normal. Apologies for the turbulence; if you encounter any issues please contact support@fullstory.com and we'll be happy to help!

Posted Nov 02, 2021 - 12:40 EDT

Monitoring

Our engineering team has resolved the issues causing trouble with Search inside the FullStory web application. We are now monitoring the impacted systems and will follow up here with any changes.

Posted Nov 02, 2021 - 10:46 EDT

Identified

We are investigating problems with Search within the FullStory web application. Some customers may be unable to load their session playlist or perform searches.

Posted Nov 02, 2021 - 09:48 EDT

This incident affected: FullStory Web Application.