Indexing is delayed since ~11am ET for a subset of customers

Incident Report for Fullstory

Resolved

This incident has been resolved.
Posted Dec 14, 2022 - 16:44 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2022 - 16:25 EST

Update

We are continuing to investigate this issue.
Posted Dec 14, 2022 - 14:48 EST

Investigating

We are currently experiencing delays in indexing for a subset of FullStory accounts. New sessions may not appear until several minutes later. We are investigating the issue.
Posted Dec 14, 2022 - 13:55 EST
This incident affected: NA1 Data Center (Data Capture - Web, Fullstory Web Application).
← Current Status Powered by Atlassian Statuspage