Delayed search results for new sessions

Incident Report for Fullstory

Resolved

The incident involving new sessions has been resolved. If you're still experiencing trouble, please reach out to support@fullstory.com for additional help.

Posted Feb 24, 2020 - 18:24 EST

Monitoring

Our engineers have deployed a fix and we're currently monitoring status. New sessions should show up in search shortly.

Posted Feb 24, 2020 - 15:25 EST

Identified

The issue has been identified and a fix is being implemented. We'll continue to post updates here.

Posted Feb 24, 2020 - 13:59 EST

Investigating

We are currently experiencing delays in displaying new sessions in search results. We are currently investigating the issue.

Posted Feb 24, 2020 - 13:42 EST

This incident affected: FullStory Web Application.