Elevated Search & Indexing Errors

Incident Report for Fullstory

Resolved

This incident has been resolved.

Posted Mar 09, 2017 - 22:04 EST

Monitoring

Searches should be working normally again. Recent sessions may take some time to appear as the queue of recordings is processed. We will continue to monitor overall performance.

Posted Mar 09, 2017 - 19:11 EST

Investigating

We are experiencing an elevated error rate for searches and session indexing. Users may receive errors while attempting to load session lists (e.g. "Failed to load user list.") and new sessions may take longer than normal to appear.

Posted Mar 09, 2017 - 18:30 EST