Delayed session recordings.

Incident Report for Fullstory

Resolved

The backlog has been cleared - recorded sessions should now appear promptly in the UI as normal.

Posted Mar 29, 2017 - 19:59 EDT

Identified

We've addressed and resolved the root cause, but we've built up a lengthy backlog of sessions that are taking time to process. All session data is being recorded and saved—you won't lose anything—but it is taking a while to process and therefore make all sessions available via the search UI. We'll update this status post once everything is caught up.

Posted Mar 29, 2017 - 16:30 EDT

Investigating

We are investigating delays with new sessions appearing in the UI. Recording is unaffected.

Posted Mar 29, 2017 - 13:03 EDT