Search results and display times have now returned to expected levels.
Posted Aug 27, 2025 - 11:55 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2025 - 05:40 EDT
Investigating
We are still experiencing an elevated error rate displaying data .
We are actively investigating the issue and will update this status as soon as we know more.
Posted Aug 27, 2025 - 05:06 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2025 - 04:49 EDT
Investigating
As of approximately 7am UTC, we are experiencing an elevated error rate displaying data in app for a subset of orgs (EU1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Data capture is not affected.
We are actively investigating the issue and will update this status as soon as we know more.
Posted Aug 27, 2025 - 04:38 EDT
This incident affected: Fullstory Web Application.