Failure to load assets during playback for sessions (EU1 Data Center)

Incident Report for Fullstory

Resolved

A change was made on the 23rd of September to how URLs for captured assets are resolved; this inadvertently led to playback being broken for sessions in the EU1 Data Center. This was fixed by rolling back this change at 9:45am UTC.
Posted Sep 23, 2026 - 15:00 EDT