Session cookie (fs_uid) format change

Incident Report for Fullstory

Resolved

This incident has been resolved.
Posted Dec 19, 2019 - 12:30 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 19, 2019 - 11:21 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 19, 2019 - 09:36 EST

Investigating

Some of our customers have reported impacts to their site behavior based on recent changes to the format of the cookie used by FullStory to record sessions.
Posted Dec 18, 2019 - 15:15 EST
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