Delayed session data indexing

Incident Report for FullStory

Resolved

This incident has been resolved. If you continue to experience any issues, please reach out to support@fullstory.com for assistance.

Posted Aug 02, 2022 - 15:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 02, 2022 - 14:56 EDT

Identified

Engineering has identified the issue and we are working to rectify it at this time.

Posted Aug 02, 2022 - 13:02 EDT

Investigating

We have received reports of delayed session data indexing & search results for some FullStory customers. We are currently investigating the issue.

Posted Aug 02, 2022 - 11:18 EDT

This incident affected: Data Capture and Web Application.