Delayed processing of web sessions

Incident Report for Fullstory

Resolved

As of 5:00pm EST, the sessions that were impacted by the processing delay have been fully processed and are available to view in FullStory.

Posted Mar 06, 2024 - 17:38 EST

Monitoring

On March 6th, 2024 from 3:15pm - 3:55pm EST, FullStory experienced a delay in processing sessions. The root of the issue has been identified and we are actively monitoring the fix that was implemented. The majority of sessions captured during this time period have been processed and are available to view. We will share another update as soon as the remaining sessions have been processed.

Posted Mar 06, 2024 - 16:20 EST

This incident affected: NA1 Data Center (Data Capture - Web).