Suggestive Search is failing to auto-populate suggestions.

Incident Report for Fullstory

Resolved

Autosuggestions in search are now populating as expected. If you're still experiencing any trouble, please reach out to support@fullstory.com.

Posted Feb 24, 2020 - 18:23 EST

Monitoring

Our engineers have implemented a fix for auto-suggestions during search. We're currently monitoring results.

Posted Feb 24, 2020 - 15:44 EST

Identified

Our engineers have identified the root cause and are currently working to deploy a fix. Apologies for the turbulence.

Posted Feb 24, 2020 - 15:30 EST

Investigating

We recently became aware of an issue preventing search suggestions from auto-populating during search. Our engineers are currently investigating the root cause.

Posted Feb 24, 2020 - 14:57 EST

This incident affected: NA1 Data Center (Fullstory Web Application).