Elevated Search & Indexing Errors

Incident Report for Fullstory

Resolved

Incident resolved, as of roughly 9:15pm ET. All sessions should load, and searches should be working normally again.

Posted Dec 12, 2017 - 21:28 EST

Investigating

We are experiencing an elevated error rate for searches and session indexing. Users may receive errors while attempting to load session lists (e.g. "Failed to load user list.") and new sessions may take longer than normal to appear.

Posted Dec 12, 2017 - 19:07 EST